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A network of Canadian residents who share their thoughts and knowledge with the Council about consumer public policy issues, usually through confidential online questionnaires.
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The Council works to improve consumers’ ability to navigate marketplaces affecting everyday life.

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What do Canadians want from their grocery store?

Environics Research conducted a national large-scale web panel for Consumers Council of Canada to try to get some answers from consumers about what they think about their grocery shopping experience and what could better protect and empower them when they shop for groceries.

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Governments must refocus on protecting people

Consumers Council of Canada urges the Government of Canada to act swiftly to keep its commitment to create a new agency able to rebuild consumer confidence and protect consumers – the Canadian Consumer Advocate.

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Consumers find identifying perils of counterfeit goods difficult

New Council research finds Canadian consumers find it difficult to identify the perils of buying ‘counterfeit’ goods and ‘pirated’ digital media, and industry intellectual property protection campaigns don’t help them.

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Canadians enjoy little protection against prices, practices of instalment lenders

The Council sent representatives to the premises of 93 instalment lenders across Canada and to the websites of leading online lenders to determine what consumers experience when they go there to do business.

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Food Producers Target Weight-Loss Drug Effects

Drugs such as Ozempic and Wegovy used by some for weight loss are changing the appetites of consumers. These drugs – categorized as glucagon-like peptide 1 agonists, or simply GLP-1, suppress the appetites of their users. As a result, J.P. Morgan Research found that...

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Why Did Loblaw Accept the Grocery Code of Conduct?

Loblaw’s decision to endorse the proposed Grocery Code of Conduct was more of a case of the Grocery Code accepting Loblaw’s objections, a review of multiple iterations of the draft codes show. Canada’s largest grocer reversed its position on the code, announcing in...

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